Receptionist Leeds, England
Job description
We are recruiting an organised, customer service focused receptionist for our new state of the art 14 surgery dental practice in Crossgates, Leeds.
Person Specification
· Caring and compassionate
· Excellent interpersonal skills including a professional and welcoming telephone manner
· Excellent organisational skills in order to manage multiple tasks and process timelines
· Demonstrates flexibility
· Able to build strong relationships with the Practice team
· Excellent verbal and written communication skills
· Ability to use IT and operate a computer based systems
Key accountabilities
Performance
· Take ownership of the daily and weekly tasks to be completed by the reception team
· Support the promotion of patient choice through asking patients about products, services, promotions and oral health products they are interested in
People
· Build and nurture great working relationships with the Clinical team
· Be actively involved in the smooth running of the practice by working well with your practice team
Patients
· Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
· Accurately update and protect patient information including on the patient electronic database
· Book next appointments before the patient leaves and action reminders including courtesy calls
Job Types: Permanent, Full-time
Salary: £10.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Application deadline: 20/08/2023
