Job description
Job Summary
Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visitors, direct patrons/patients, and perform a full range of data entry and administrative support services.
Core Job Responsibilities
- Receive visitors at the front desk. Greet, welcome, direct, and announce them
- Answer, screen, and forward incoming phone calls
- Receive and sort daily mail
- Address and escalate customer complaints
- Provide information about facilities, programs and other services
- Access and respond to e-mails
- Scan and maintenance documents
- Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence
- Prepare materials, agenda, notes, and handouts
- Perform other duties as required.
Education/Experience Requirements
REQUIRED:
- HS Diploma or equivalent
- 0-1 years of related experience
- Proficient in Microsoft Office products and software