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Job Number 23147572
Job Category Rooms & Guest Services Operations
Location The London EDITION, 10 Berners Street, London, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

The London EDITION is looking for its next Receptionist!

Would you like a job that gives you…

• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• £5 breakfast when staying in any of our European hotels
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Wellness and mental health programmes
• Flexible scheduling
• 20 Holiday days (increasing with length of service)
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Half price cinema tickets
• Specially curated discounts in thousands of shops
• Amazing staff parties
• …and much more

Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?

We are looking for a passionate, dedicated and service-oriented Receptionist to join our Front Office team. In this role you will be a fundamental member of the front office team in the hotel, working with the Front Office, Kitchen, Bars, Room Service and Security to ensure our guests feel cared for during the night.

As Receptionist you will:

• Be our guests’ main point of contact
• Be responsible for checking guests in and out of the hotel
• Process payments
• Respond to guest requests and queries
• Work closely with other departments to ensure a seamless guest experience
• …to name a few!

Our most successful Receptionist is someone who:

• Understands the impact of their job in the overall guest experience
• Is a team player
• Takes pride in delivering sophisticated, personalised service
• Is a great communicator

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Receptionist today!

*Joining bonus only applicable if employee passes three months probation and are not on their leave of notice – terms and conditions apply.*

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.