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Job description

The post-holder will work as part of the Education Campus team based on the Oxford Road Campus (near Manchester Royal Infirmary). The post holder’s main role will act as the Receptionist and will be the first point of contact for all users, patients and visitors to the Education Campus. The post holder will also assist in providing administrative support to the Events & Facilities team and assist with the processing of all room requests via the electronic booking system. The post holder will receive deliveries, ensuring they are delivered to the correct department within the Education Campus. The post holder will also help with the daily monitoring of room usage and signing in process.

• Assisting Education Campus Administrative Team in general office duties,
• Whilst acting as Receptionist, post holder will be expected to communicate in a professional manner when dealing with all members of staff, users, visitors and patients.
• to be responsible for the recording of Did Not Attends (DNAs)
• The post will assist the Events & Facilities Coordinator in undertaking daily fire and health & safety checks, reporting any incidents to the Assistant Events and Facilities Manager as required and discussing incidents at team meetings
• To assist with all room bookings for users of the seminar/lecture facilities, liaising with all users and staff as appropriate.
• The post holder will be responsible for logging, processing and monitoring all requests for borrowing furniture, display boards and equipment.
• The post holder will be expected to assist the team in the setting up of rooms for events.
• Assist the Education Campus Events & Facilities Team in the preparation of all forthcoming events, for example, the collation of all information for packs, badges, registers etc
• To liaise with the Audio-visual (AV) Technician regarding the booking of AV equipment.
• The post holder will ensure, each day, that all rooms are clean, tidy and appropriate for use.
• The post holder will report and monitor completion of all maintenance issues.
• Prioritise own workload, requesting advice and support when appropriate.

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected].

We’re looking forward to hearing from you!