Receptionist Loughborough, England
Job description
Receptionist
Imago Venues – The Link Hotel
Position: Full time (guaranteed minimum 30 hours per week), 5 over 7 days, mixture of early and late shifts.
Hourly rate: £10.90
Benefits: 25 days annual leave plus bank holidays, a paid leave day for your birthday, free access to on-site gym facilities at Burleigh Springs, free meal, free car parking & enrolment into company pension scheme.
We currently have a great opportunity for an enthusiastic and friendly individual who enjoys working in a fast-paced environment to join our Reception team at The Link Hotel.
We are looking for a confident individual with excellent customer service skills, who can communicate effectively with guests and team members. You will be the first point of contact for our guests, welcoming them all with a smile! You must be able to use your initiative and work well under pressure, to exceed our guest’s expectations by always delivering excellent service.
Duties include checking customers in and out, answering telephone calls, dealing with any customer enquiries in a professional and efficient manner, processing cash and credit card payments, and completing daily administration tasks.
You will have a minimum of one years’ experience in a customer facing role. Experience in a busy, volume driven front of house hospitality operation is desirable, although not essential as full training will be given.
About us
Based at Loughborough University Campus, our brand portfolio includes:
- Burleigh Court Hotel and Conference Centre
- Holywell Park Day Conference Centre
- The Link Hotel
- The Elite Athlete Centre and Hotel
- Loughborough University Nursery
Every year we host over 52,000 delegates from around the world; we service over 90,000 bedrooms; we serve over 200,000 meals; we take over £20 million in enquiries. We win multiple awards for excellence in customer service, business tourism and people management. We achieve this by putting our guests at the heart of everything we do.
Beyond that, we’re trying to make Imago Venues a fabulous place to work. We care about our people and we’re kind to each other. We’re ambitious, ethical, sustainable and, most importantly, we’re accountable.
Come join our team! To apply online and find out more about the role, log onto the Imago website and select the jobs page. To find out more about the role click here
Closing date – 8th September 2023
Imago Venues is an equal opportunities employer
