receptionist San Diego, CA
Lexitas
Full Time
San Diego, CA
21 - 18 USD HOURLY Today
Job description
SUMMARY:
The Receptionist works with clients to assist them with their needs while utilizing the Company deposition services. Client specific needs’ fulfillment is a varied and critical function to the daily operation of our Company’s operation. This position includes data input to manage the daily diary as it relates to room assignments and requires independent thinking. Staging room allocation is a critical function and demands the exercise of discretion and independent judgement. This position is responsible to advocate for client needs and ensure that each assignment is fulfilled flawlessly to advance our Company’s goal of outstanding client service. While a supervisor will be available, independent thinking and make decision making is required in accordance with the Company’s overall policies and objectives.
Essential Functions:
- Meet and greet clients actively.
- Answer Phones
- Maintain the Company database as it relates to room assignments, court reporter and client assignment integration.
- Ensure order scopes, required authorizations, and tracking are coherent and accurate.
- Distribute documents as they are delivered by fax, email, messenger, or other means.
- May sort and process incoming and outgoing mail and email which must be appropriately directed.
- Assists in training and/or cross-training employees where necessary.
- Highly visible function which requires proper dress and appearance.
- Answer questions from clients, court reporters, main-office personnel, and others. May also assign duties and delegate tasks as required based on workload and incoming e-mails and assignments.
- Safeguards confidentiality of the medical records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records
- Any other duties of similar or lesser nature as required.
COMPETENCIES, SKILLS AND ABILITIES
- An ability to delegate and prioritize is essential.
- Must be an independent thinker capable of decision making.
- Clearly possesses customer relations, public relations, and marketing acumen.
- Must be a positive team player and be able to communicate with team members.
- Strong attention to details, efficient and highly organized.
- Possesses excellent verbal communication skills.
- General computer skills (Outlook, Word, Adobe Acrobat, Internet Explorer, Windows and Outlook)
- Flexible schedule and available to work occasional overtime as required.
- Ability to work with deadlines and work well under pressure.
- Ability to multi-task.
- Works well independently and with other department members.
- Independent thinker.
- Accepts and delegates responsibility well.
- Accepts direction well.
- Familiarity with the deposition process.
EDUCATION / EXPERIENCE
- High school diploma or equivalent required
- Minimum 2 years’ experience in legal support service preferred
- Experience working in a multi-function, multi-geography environment preferred.
SUPERVISORY RESPONSIBILITIES:
None
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from internal and external customers whose first language is English.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
TRAVEL REQUIREMENTS
This position does not require travel
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.
AAP/EEO STATEMENT
Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
EOE Employer/Vet/Disabled.
If you require reasonable accommodation in the application process, please contact Human Resources at [email protected] for assistance. All other applications must be submitted online.
