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Job description

Description
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Receptionist – Part Time*
Reading

We have an opportunity for an experience and efficient receptionist who is ready to move into a role will additional facility management responsibilities. You will relish a challenge and be highly organised, quickly establishing yourself as the go person in the building, which is based on an established business park in Reading.

This is a temporary role for up to a year, to cover a period of maternity leave.

Hours and salary
8.30am – 5.30pm Wednesday to Friday

Salary - £17,985 per annum
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Key Responsibilities*

You will provide a front of house reception service, with additional responsibilities, which will include:

Reception

• Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
• Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
• Efficiently managing deliveries, including couriers and post
• Assisting with the management of access passes
• General administration as required

Building management

• You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
• Work closely with the off site Building Manager – confidently reporting building issues and helping manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
• Efficiently manage meeting rooms, including room bookings and catering supplies, if required
• Assist with the management and administration of invoices for tenants
• Professionally conduct viewings of vacant offices, on behalf of agents. These could be pre booked, or walk ins

Marketing

• Create and develop a monthly e: newsletter for tenants
• Create on brand posts for the building’s social media account – Twitter and Facebook, as and when required

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• Facilities management experience (desirable)
• Personable with a confident manner and able to deliver impeccable customer service
• Proactive, self-motivated and thrive in an environment where you are required to multitask
• Excellent problem resolution skills along with outstanding communication and active

listening skills

• Competent Microsoft Office / Social Media user and willing to learn in house systems and processes

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Benefits*

Company pension
Referral programme
Wellness scheme, including a 24-hour confidential helpline
Company events
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About LAH Property Marketing*
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

Job Type: Part-time

Salary: £17,985.00 per year