receptionist Basildon, East of England, England
Job description
The Role
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.
From providing high quality integrated urgent care for over 1.2 million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.
Do you have the passion to work in a busy out of hour’s environment offering a professional patient care service in our Mid & South Essex Locality? If you want to work for a company who are dedicated and passionate towards their workforce, then this role may be for you!
Do you have good knowledge and understanding of the Mid & South Essex area, and can use various IT equipment including PC and Sat Nav, and have a full clean driving licence? Are you able to show fantastic care and compassion to patients and willing to work evenings and weekends as the norm for our out of hour’s service? If so, we would love to hear from you.
The dual job purpose of this exciting role is to transport GP’s on visits around the locality to visit patients, whilst providing a point of contact for patients upon arrival at dedicated base, welcoming them and ensuring their confidentiality is maintained at all times.
Ability to maintain an accurate log of waiting patients on the system and ensuring that they are directed to the relevant Clinicians as soon as possible and in priority order is a must. Each patient seen should then be given a Personal Feedback Questionnaire (PFQ) to complete of their experience of our out of hours service.
Who are we?
We’re Integrated Care 24 Ltd (IC24), a major not for profit Social Enterprise providing innovative and wide ranging patient focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hour’s services, NHS 111, primary care and secondary care support services.
Location Mid & South Essex (Broomfield, Southend, Thurrock & Basildon)
Hours Available Evenings, Overnight and weekends covering a 24/7 operation (we may be able to offer hours that could suit your requirements subject to availability)
What’s in it for you:-
- Hourly rate of £10.92 plus enhancements on evenings, weekends and bank holidays
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Full on the job training
- Learning and Development Opportunities
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
For a job description and person specification please click here.
Closing date: 13th of July 2023
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team in the first instance on [email protected].
