receptionist Leicester, England
Job description
Receptionist - Lexus Leicester
£15,356.57 + Excellent Company Benefits
27hours Hours: Monday - Friday (1 in 2 Saturday per week)
At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…
Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service. (pro rata for part time)
Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
Your Wellbeing - We take employee wellbeing seriously at bravoauto, we offer a programme to support all our colleagues and families with whatever challenges they may face.
Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day.
Your Finances - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
Your Recognition - We put our colleagues at the heart of what we do with ongoing recognition and an annual event to celebrate those that go over and above.
Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health.
Cycle to Work - Get a bike and or cycling gear at a significantly reduced price.
Community Volunteering day - Every colleague has an additional day to spend volunteering for a charity or good cause of their choice, as well as the option to get involved in our company wide charity initiatives.
A company that cares - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive and authentic workplace.
Job Introduction
As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
Main Responsibilities
Meet & Greet Customers & Visitors and provide suitable refreshments
Answer and manage telephone system
Accurately record calls & visits and relay messages in timely manner
Some invoicing & filing may be required
Manage customer waiting area and showroom - customers & housekeeping
The Ideal Candidate
Excellent communication skills
Good telephone etiquette and ability to confidently use IT equipement
Incredible customer service skills
Previous experience working within a receptionist or front of house role
The ability to multi task and work under pressure
A friendly and approachable manner
About Us
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
OUR VISION: To be the world’s most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.
At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!
