Receptionist London, England
Job description
ICON College of Technology and Management
JOB TITLE: Admin Assistant/ Receptionist
REPORTING TO: TheManaging Director
ACCESIBLE TO: The Principal
SALARY: 26-28K, based on experience. Salary review based on performance after one year of employment. 3 months probationary period (some salary review may be possible at this time)
Introduction:
Founded in 2003, ICON College of Technology and Management is a private higher education institution adjacent to the City of London and around 1400 students including in BSc/BA (Hons) Top-Up courses. The College recently signed a partnership agreement with Bishop Grosseteste University for a period of five years to deliver validated approved BSc/BA Hons with Foundation Courses. Please see the College website (www.iconcollege.ac.uk) for further details of the full range of programmes and subjects offered.
JOB DESCRIPTION
PURPOSE:
The Administrative Assistant/Receptionist is responsible for providing clerical and administrative support/Reception duties to the students monitoring and admission/enrolment activities. He/she maintains a current knowledge of appropriate college policies, processes and procedures in an effort to assure efficiency and integrity of the office.
Main responsibilities:
- Provision of general administrative duties for colleagues and students
- Registering new students into the ICTM system
- Updating student records into the ICTM system
- Preparing enrolment and other relevant letters (e.g. council tax, deferral etc.)
- Entering attendance register
- Phone calls for low attendance on daily basis
- Checking that student files are complete and contacting students with incomplete files
- Responsible for ensuring security of student files and the recording and return of files in use by colleagues
- Replying any queries regarding students from any relevant organisations
- Printing ID cards
- Sending text messages
- Filing documents/letters
- Management of the TFL discount scheme for students
- Drafting of letters at the request of the Managing Director and Principal
Additional responsibilities:
- Covering Reception as and when required
- Photocopying and scanning
- Providing enrolment and administrative advice to students
- Providing administrative assistance at open days and during student induction
- Distribution and collection of student satisfaction questionnaires
- Implementation of disability access scheme by providing car park and lift usage for students who have necessary approval for the same
- Assist all other members of the College Admin team with overflow work when required
- Act as a responsible and active team member, meeting agreed deadlines and developing productive working relationships with other members of staff, demonstrating by example that the views of other team members are respected
- Any other duties as determined by the College management.
Person Specification:
Essential requirements:
- Excellent English language communication skills (verbal and written)
- Minimum 2 years of relevant work experience
- Knowledge of MS Office including Ms Word, Outlook and Excel
- Good interpersonal skills, a team player and a flexible approach to working patterns
- Competence to deal with both regular and mature students
Hour of Duties:
- Duties are from 9am-6pm/10am-7pm, 5 days a week (includes Saturday)
Benefits:
The College will offer a salary 26-28K depending on qualifications and prior experience. In addition, there will be 33 days holiday (including 8 bank holidays) per annum. A range of work-life balance opportunities and family-friendly negotiated working arrangements are available. A 5-8% private pension contribution may also be made by the College.
Application process:
Applicants must be able to demonstrate their eligibility to work in the United Kingdom in accordance with the Immigration Act 2016.
To apply for this post, please submit to the College (preferably electronically) your CV, together with a letter of application briefly explaining how you satisfy the job description/requirements. The College Equal Opportunities form should also be downloaded from the College website and submitted with your application materials.
Your CV and application letter should (preferably) be sent to: [email protected] or you may post your application materials to: The Managing Director, ICON College of Technology and Management, Units 21-22, 1-13 Adler Street, London E1 1EG.
Please note that if you are short-listed for interview, references may be taken up by the College after successful interview. The successful candidate may also be required to undergo a criminal records check.
ICON College reserves the right to close the vacancy early if it is deemed that applications demonstrating sufficient expertise have been received.
If you have not heard from the College within four weeks of the closing date for the receipt of applications, please assume that, on this occasion, your application has not been successful.
Thank you, in advance, for considering working with ICON College.
Job Types: Full-time, Permanent
Salary: £26,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- London, E1 1EG: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
