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receptionist Redruth, England

Headforwards

Full Time Redruth, England 24000 - 21500 GBP ANNUAL Today

Job description

Description

22.5 hours per week (exact hours tbc with successful applicant)

We’re seeking a positive and welcoming receptionist/administrator to help with the day to day running of the FibreHub.

The FibreHub is a multi-tenanted building serving long-term commercial tenants, co-working professionals and general visitors. You will be working alongside our facilities manager to make sure everyone’s experience of the building is a positive one. It is very important that all tenants are well looked after, have all equipment they need and that any concerns are quickly addressed and resolved.

The ideal candidate will be well organised and have very good communication skills. This role also calls for flexibility as there could be the odd occasion when an event calls for an earlier start or later finish.

Responsibilities:

Responding to customer enquiries face to face, over the phone and via email/enquiry form
Providing administrative support, including data entry, filing, and document preparation
Collaborating with the team to ensure smooth operations and to provide outstanding service to tenants/guests
Following up with tenants/guests to ensure their satisfaction and address any further needs
Creating a warm and welcoming atmosphere for all staff and visitors
Managing the ordering and distribution of office supplies
Ensuring the reception area is always kept neat and tidy
Representing Headforwards/Fibrehub and maintaining a positive brand image
Ensuring all day to day needs and requests are handled efficiently and effectively
Assisting with viewings/building tours
Assisting in hosting events to encourage new relationships with customers and relevant stakeholders
Managing parking for both tenants and visitors to the site
Receiving and sort all daily post and deliveries
General administration duties including use of Microsoft Word and Excel
Assisting facilities manager with other duties ad hoc

Desirable skills and experience:

Previous experience in a reception, administration, or customer service role
Able to multi-task in a busy, adaptable workplace
Strong general IT skills, including MS Office
Excellent verbal and written communication skills
Possess fantastic organisational skills with the ability to prioritise tasks
Passion for delivering excellent customer service
Excellent team player
Able to develop and maintain good working relationships

Company benefits:

25 days holiday per year, increasing each year up to 30 days (plus bank holidays)
Medical cashback scheme (which also offers discounts at gyms, cinemas, supermarkets etc)
Linkedin Learning licences
Company pension
Enhanced sick/ Maternity/ Paternity pay
Cycle to work scheme
Tech scheme

And much more…

We recruit on a rolling basis and fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we have a closing date on all of our roles, we may offer the role to someone before the end date, so we recommend that you apply as soon as possible.

No recruitment agencies please

Key Responsibilities

About Headforwards

We are talented, capable, passionate and determined software engineers who strive to collectively and continuously deliver better software. We have small self-organising teams and we like to have fun at work. We believe that developers deliver better code if they are happy, not if they are working too many hours and under pressure. We do all we can to make sure our teams are happy and that means that our clients are also happy! We work with global companies and we build dedicated teams for them.

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