Receptionist Knightsbridge, England
Harrods
Full Time
Knightsbridge, England
21639 - 24789 GBP ANNUAL Today
Job description
Receptionist
About the Role
In this role you will be provide a unique and personalised experience for our valued clients. You will co-ordinate bookings and manage the calendars accordingly, ensuring you maintain an organised system for appointments.
About You
Our Promise To You
Our Alterations team are looking for a receptionist who is passionate about fashion and providing excellent customer service.
Our Bespoke Alterations team offers our clients the freedom to restore or reimagine garments anew and this role will coordinate those sessions and liaise with both our customers and tailors.
About the Role
In this role you will be provide a unique and personalised experience for our valued clients. You will co-ordinate bookings and manage the calendars accordingly, ensuring you maintain an organised system for appointments.
You will ensure that all administration responsibilities are completed to a set deadline and that enquiries and emails are answered in a timely manner. You will also provide accurate information about our tailoring services and the process.
About You
You will be charismatic and able to provide world-class customer service to all clients. You will be collaborative and passionate and show your ability to set a standard and meet it consistently.
You will also show resilience and overcome challenges that may arise with your problem solving nature.
You will also need:
- The ability to communicate with clients and co-workers effectively.
- Excellent PC and Microsoft literacy.
- Attention to detail, ensuring all appointments have been booked without clashing.
- Good flexibility and a calm manner when approaching responsibilities.
- Strong customer service focus.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise To You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
Permanent
Department:
Bespoke Alterations (Alexis Marcy)
Harrods
www.harrodscareers.com
London, United Kingdom
Michael Ward
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Private
Department, Clothing & Shoe Stores
1834
