receptionist Pembroke Dock, Wales
Job description
Job description
Role Title: Receptionist
Location: Pembroke Dock / In Office
Salary: £23,028
Opening times: Monday to Friday, 8am to 5pm
Hours: 42.5 hours per week
About us:
Genpower Ltd is the exclusive distributor of Hyundai Power Products for the UK and Ireland, supported by a team of over 120 colleagues. Our portfolio of brands also includes P1 Power Equipment, Evopower, Gardentek & Be Pressure & JCB.
Within this role you will deliver front-line help and support to our customers in an effective and efficient manner. You will be professional, courteous, analytical, empathetic and have exceptional organisational skills to manage customer cases from start to finish. This role involves responding to customer enquiries via our online messaging centre, telephone and live chat facility.
Main Duties:
- Greet and welcome guests and customers when they arrive at reception
- Direct visitors to the appropriate person / office
- Answer, screen and forward incoming phone calls
- Action voicemail call backs when needed
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail and deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and email
About you:
- Proven work experience as a Receptionist, Front Office or similar roles
- Proficiency in Microsoft Office & G Suite
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
What are the benefits?
- Competitive salary.
- Hybrid Working Scheme
- Private AXA Health Cover.
- Perkbox
- 20 days annual leave plus 8 bank holidays.
- Increasing holiday allowance with service.
- Career development opportunities
To apply, please send a CV and cover letter outlining your suitability.
Job Types: Full-time, Permanent
Salary: £23,028.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Pembroke Dock: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Work Location: In person
