Receptionist Cardiff, Wales
Job description
Four Elms Medical Centres are looking for a full or part time medical receptionist to join our busy, friendly practice team. The applicant must be enthusiastic, caring and able to work well under pressure. We are seeking highly motivated, hardworking individuals with excellent communication skills, who are able to work within a team but also under their own initiative. We require 5 days per week, but there is some flexibility and the possibility of a job share if requested.
The main duties of the post will be dealing with patients in a polite and confident manner, answering the telephones, issuing prescriptions, liaising with clinicians and team members, and using our Emis Web clinical system. This role will require a sensitive, empathetic manner.
Job responsibilities
Duties to include:
Welcoming patients and visitors, in person or on the telephone.
Answering and/or referring enquiries appropriately
Maintaining confidentiality of personal information.
Assisting in maintaining the smooth running of the reception office by carrying out general administrative and reception tasks.
Contribute to the team effort by working effectively as a valued team member.
Person Specification
Knowledge & Skills
Essential
- Ability to multi task.
- Flexibility.
- Excellent telephone manner.
- Good literacy skills.
- Ability to time manage.
- A focus on quality and attention to detail.
- Good IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job Types: Full-time, Part-time
Salary: £10.04 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
