receptionist Reading, England
Job description
We’re looking for a full-time Optical Receptionist to join us in delivering outstanding patient care.
You’ll be an integral part of our team here and will help us drive our service offering forward, always looking for opportunities to improve and innovate.
We’re also looking for someone who shares our dedication to putting patients first.
Providing a friendly, informative, and empathetic service is a must.
Ultimately, you must be an ambassador for our brand and profession within the practice and the local community.
Your role is a busy and varied role. Although experience in optics is helpful it is not essential. Full training will be given to the candidate with the right attitude and people skills.
The role is front of house and includes, helping patient’s on the phone, via email and face to face. Booking appointments, ordering and discussing contact lenses as well as teaching patients how to apply and remove them. Managing patients and the diary on a day-to-day basis aswell as a variety of administration tasks. Nearly everything we do is done on Optix, our computer system.
About Us
We are a committed independent practice, dedicated to providing our patients with high-quality care and an exceptional experience in practice.
Additional Information:
Our examination times vary from 30 minutes to 1 hour. We offer OCT, Optomap, colourimetry & myopia management and we have a large volume of contact lens patients.
We have 6consulting rooms in Reading, 5 in Brighton, 2 in Winchester and 1 in Weybridge.
Our frame and sunglass ranges include Tom Davies, Lindberg, Tom Ford, Rayban, Oakley & Maui Jim. We dispense a wide variety of spectacle lenses including multifocals, personalised lenses, enhanced readers, occupationals and myopia management spectacles. We work in partnership with all the contact lens suppliers. Our PMS system is Optix.
The full-time role requires you to work 4 days in the week and every Saturday
What’s in it for you?
The opportunity to join a friendly and supportive team of Optical receptionists, Dispensing Opticians and Optometrists.
Our reception customer delight survey scores are always 4.6/5 and higher due to the quality of service we offer and the enthusiasm and helpfulness of our staff.
As an independent practice, we can provide a wide selection of frames, sunglasses and contact lens suppliers. This allows us to provide a solution to all patients eyewear needs.
Our patients are loyal to us, returning year after year, meaning you’ll have the opportunity to see real continuity of care too.
We believe that by looking after our patients and our team the sales will follow. There are no un-realistic sales targets, we just need people that care about their job, their patients and their team.
Job Types: Full-time, Part-time, Permanent
Salary: £20,500.00-£21,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Private dental insurance
- Private medical insurance
- Store discount
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: Eyesite Reading Optical Receptionist Role
