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Ergomed PLC is a rapidly expanding full service mid-sized CRO specialising in Oncology and Rare Disease.

Since its foundation in 1997 the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America and Asia

Our company allows for employee visibility (you have a voice!) creative contribution and realistic career development.

We have nourished a true international culture here at Ergomed.

We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.

Come and join us in this exciting journey to make a positive impact in patient’s lives.

This role will include Receptionist and Facilities administration functions

Front Desk Reception and Administration

• Receive, screen and direct all phone calls coming to the Company main phone number.
• Manages the front desk coverage schedule.
• Greet visitors and ensure registration in the visitor log, issue visitor identification badges when appropriate, and notify Company staff of the visitor’s arrival.

• Coordinate the delivery of mail and packages.
• Collect sort, and distribute incoming mail and deliver office supplies.
• Maintain safe, clean and free of clutter reception and mail room areas.

The Receptionist will also support with Facilities coordination

• Book and Manage meeting rooms for visitors to the office where appropriate.
• Ensure office is stocked with office supplies and other required items to maintain the office operations, eg stationary, printer paper. Maintain inventory of Office supply room and kitchen area in order to provide uninterrupted supply of goods and limit the number of orders.
• Manages the stocking of the kitchen with necessary supplies.
• Assist with Company facilities’ needs (plumbing, other maintenance contractors).
• Assist with managing Company machines, eg Coffee machines, printers and ensure full knowledge of how to operate them and guide others.
• Assist with Emergency Evacuation Procedures in compliance with Company Emergency Evacuation Plan.
• Assist with Fire Drills, scheduled by the building management; manage a group of volunteers for organized evaluation of Company employees from the building.
• Assist with First Aiders for the office, to ensure regular training and support where required.
• Schedule and coordinate meetings/special events as requested to include lunch/catering and taxi bookings.
• Communicate notices and announcements from the building management company.
• Support and coordinate DSE Workplace assessments for all UK employees whether home or office based.

• 
  Good organizational skills; ability to balance multiple priorities.

• Good communications skills and ability to work with people at all levels.

• Good internal and external customer service and problem solving skills.

• Ability to work independently and maintain confidentiality.

• Ability to follow specific, outlined and detailed procedures. Contributions are usually limited to routine and assignment-related activities .

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer:

• Training and career development opportunities internally

• Strong emphasis on personal and professional growth

• Friendly, supportive working environment

• Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!

Quality

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging

Collaborative Partnerships

We look forward to welcoming your applicatio