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Job description

An exciting opportunity has arisen for a permanent part-time Receptionist within the Dermatology Friends' Department at the Kent and Canterbury Hospital.

We are looking for a reliable and enthusiastic person to join our team providing admin cover for our busy department.

The post holder will need to work well within a team, have good communication skills and be able to prioritise a changing workload.

Flexible working to meet the demands of very busy department.

• To greet patients. To provide a excellent patient service.
• Applicants are required to provide an efficient and streamlined administrative service to patients of East Kent Hospitals NHS Trust.
• To maintaining a high standard of customer service skills when dealing with patients/relatives and Staff both face to face and over the telephone.
• Preparing notes for our 2ww clinics and completing outcomes
• Handling telephone calls in a professional and timely manner
• Outcome appointments
• check in patients and rebook appointments
• theatreman update
• wound check organisation
• arrange transport
• manage clinic notes for day
• general administration

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

“Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.”

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.