receptionist Bury, North West England, England
Job description
Receptionist - £22,865K + Life Assurance + Healthcare + Perkbox + Flexible Hours + Great Company Culture!
The Company
Our client is one of the market leading names in their industry. They work with some of the biggest brands and are experience phenomenal growth (turnover grew from £36m to £56m in 2021!).
Due to continued expansion, they have a great opportunity for a receptionist to join their team, on a 6 month fixed term contract.
The Role
Reporting into the HR Manager, the Receptionist will be the 1st point of call for visitors/customers to the business. Working 8am-4.30 Mon-Friday (flexible hours system in place), the role is working from our client's Bury offices.
Main duties include:
Welcoming and being the first point of contact for visitors and calls
- Answering and forwarding phone calls
- Screening phone calls
- Booking meetings and arranging catering and refreshments
- Sorting and distributing post
- Act as customer service to direct any complaints to the appropriate member of staff
- Logging and resolution of customer complaints via telephone and email
- Maintaining and ordering stationery, canteen goods and pantry items (dishwasher tablets, coffee etc)
- Keeping the reception and back-office area tidy
- Arranging couriers and booking shipments, providing tracking details where required
- Resolution of any customs and excise queries that arise
- Assisting with the weekly fire alarm and sprinkler test
- To follow safe working practice guidelines and to keep own area of work clean and tidy
- To be part of the team that monitor cleaning requirements and inform the cleaning company when issues arise.
- Ensuring security of the main door at end of the business day
- Administering the Biometric Entry system
- To carry out any other duties as required
What We Are Looking For
The Receptionist will ideally have experience with experience within a similar role, be a fantastic communicator and a people person.
The successful candidate will have/be:
- Well-organised
- Excellent interpersonal skills, able to develop good relationships with colleagues and to effectively communicate at all levels
- Ability to deal with difficult clients or customers
- Accuracy and attention to detail with good written and spoken
- Ability to handle all internal and external correspondence in a professional manner
- Efficient
- Self-motivated
- Computer literate, including Microsoft Word – Basic/Intermediate level
- Ability to work under pressure and to tight deadlines
What Is on Offer
Our client is offering the Receptionist a competitive basic salary of £22,865. In addition, you will receive:
- 30 days holiday
- Birthday off
- Flexible working hours
- Life Assurance & healthcare scheme
- Perkbox
- Staff discount
- Many more benefits!
Job Types: Full-time, Permanent
Salary: £22,865.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Reception: 2 years (required)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: DCG-Rec
