receptionist Plano, TX
Job description
Our friendly, single physician dermatology private practice is seeking a kind, energetic, dependable, detail oriented, and motivated person with experience in the front office with great communication skills to join our incredible team for an excellent work environment with low patient volume. You will work in a supportive, high staff to patient ratio team environment full time (5 days a week) with 4 total patient care days, no nights, weekends, or call, and help provide an exceptional patient experience with an easy to use electronic medical record (EMR) system.
JOB DUTIES AND RESPONSIBILITIES
- Extend friendly, professional and welcoming greetings to patients at check in, check out, on phone, rooming pts, intake
- Working with other full time front desk staff member to manage phones, administrative tasks, and being a kind, compassionate teammate!
- Familiarity with EMR, computers, scheduling patients, talking to patients, insurance verification/benefits, posting and processing insurance payments from portals
- Be able to discuss and collect payments, post refunds as needed, go through care
- Answer questions from callers on the practice, procedures and services
- Respond to patient questions and inquiries, follow up results
- Fulfill responsibilities as assigned by management
QUALIFICATIONS
- One year's experience in a doctor’s office preferred but not required
- Strong interpersonal and communication skills required as well as computer and multi-line phone system skills
- EMR experience preferred
- Pay dependent on experience, bonus pay structure based on performance
BENEFITS
- PTO, group plan health/vision/dental insurance offered, 401K and matching offered, paid holidays, and discounted cosmetic product and services offered by the practice
- $19-$22 per hour depending on experience, benefits
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Dermatology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
Staff are asked to wear a mask if feeling sick.
Ability to commute/relocate:
- Plano, TX 75093: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
