receptionist Pickerington, OH
Job description
Medical Receptionists perform routine administrative and clinical tasks that are instrumental in maintaining daily operations. Responsibilities include providing compassionate services to patients while calmly managing patient communication duties, such as filing, scanning, faxing, and answering telephones. Medical Receptionists constantly interact with patients and other staff and should be able to do so in a warm, inviting manner. Medical Receptionists assist in maintaining the organization of the medical office and ensuring the environment is welcoming, calm, and quiet for patients and their families. This can include arranging exam room instruments and equipment, maintaining supplies and equipment, and monitoring cleanliness of waiting areas and examination rooms.
Responsibilities:
- Obtain and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
- Coordinate daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.
- Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and other patient care.
- Deliver compassionate support, attention, and assistance to patients and families.
- Ensure compliance with all health care regulations, including HIPAA and OSHA.
- Schedule, reschedule, and cancel appointments
- Answer phone calls from patients, labs, pharmacy, etc.
- Check voicemails and respond to phone calls
- Contact patients and schedule overdue appointments
- Comply with office policy and procedures.
- Perform OARRS reports on specifically identified patients
- Check and verify patient medical insurance and benefits prior to scheduled appointments
- Scan important documentation into the patient’s chart
Essential Skills & Abilities:
- Perform clinical and administrative duties as assigned
- Maintain professional boundaries
- Work cooperatively with patients, coworkers, and community representatives
- Ability to maintain confidentiality in accordance with 42 CFR and HIPAA
- Ability to work with diverse populations and unique situations
- Familiarity with Electronic Health Records, Microsoft Office, and Outlook
- Effective written and verbal communication
Minimum Qualifications:
- Certification from a Medical Assistant Program or Relevant Work Experience
- High school diploma or equivalent
- A basic understanding of patient care, medical terminology, coding procedures, and reference tools
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Healthcare setting:
- Medical office
- Outpatient
- Private practice
Medical specialties:
- Addiction Medicine
- Ob/Gyn
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
