receptionist Edinburgh, Scotland
Job description
We are seeking professional, self-motivated, driven and enthusiastic individuals to be part of our reception team, in our hostel on the Royal Mile with CoDE Hostels- The CoURT.
Employment: Full time receptionists £10.90/hour
CODE POD HOSTELS
CoDE Pod Hostels offers high quality accommodation in a combination of both double and multi-share Pod bed rooms. Our location just off The Royal Mile, opened mid-August 2019, and consists of 200+ beds as well as communal kitchen and social areas, all designed to the highest standard and in keeping with the historic building we occupy. Our original site in Edinburgh, on Rose Street, is seven years old and has consistently been one of the top-rated hostels in the city across all websites.
WHO YOU ARE
We’re looking for somebody as passionate as we are about making sure our high standards are maintained as the CoDE family grows.
Roles & Responsibilities
Responsibilities include but are not limited to:
Reception
Welcoming and looking after our guests
- checking guests in and out
- resolving any guest comments fully
- processing card payments
- selling tours and products to make sure our guests have as amazing a time as possible
- responding to requests, phone calls, emails and reviews in a friendly manner
- accurately filling in all reporting necessary I.e lost property
Housekeeping
- You will also assist in the common areas cleaning and cleaning of kitchens.
- You will work as a team to clean all guest departures ready in time for guest arrivals.
Caring for the building
- Adhering to all Health and Safety policies for our team and our guests
- Ensuring doors are locked
- Reporting maintenance required
- Reporting lost & found
- Ensuring the common areas remain clean and tidy for our guests
- Feeding back any guest comments to the cleaning supervisor.
WHO YOU ARE
We’re looking for somebody as passionate as we are about making sure our high standards are maintained as the Destiny Student family grows.
- Be proactive and work autonomously with a “can do” attitude
- Show excellent attention to detail and drive for consistent high standards
- Have experience working within a busy hotel, hostel or similar environment
- Proven team player
REWARDS * The opportunity to be part of an innovative, growing brand where we welcome new ideas and initiatives
- A competitive rate and real career development
- Be a valued part of a new team in a fast paced and fun working environment
If you think you have what it takes, please send your CV and a cover letter telling us why you’d like to join our team.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 15 - 35 per week
Salary: £10.90 per hour
Benefits:
- Casual dress
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: In person
