receptionist

receptionist Cape Coral, FL

Coast Dental Services
Full Time Cape Coral, FL 10.56 - 12.04 USD Today
Job description

Job Purpose

Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.

Duties and Responsibilities

  • Exercise excellent customer service while interacting with patients both over the phone and in person.
  • Check in all patients and complete patient registration under the direction of the Office Manager.
  • Schedule patient appointments within operational standards.
  • Confirm patient appointments two (2) business days prior to the patients’ appointments.
  • Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
  • Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
  • File patient charts on a daily basis.
  • Participate in morning huddle, chart review and all routine office meetings as necessary.
  • Participate in monthly checklist activities as assigned.
  • Keep front desk area clean and neat.
  • All other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

  • Basic clerical and administrative skills.
  • Excellent customer service skills with professional and courteous phone etiquette.
  • Basic knowledge of insurance and dental terminology helpful.
  • Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
  • Experience with dental software such as EagleSoft preferred.
  • Strong organizational skills with the ability to multi-task.


Qualifications (Experience, Education, Licensure, Certification)

  • Previous insurance and/or dental office experience preferred.
  • Previous experience with orthodontic or other specialty practices preferred.

receptionist
Coast Dental Services

www.coastdental.com
Tampa, FL
Derek Diasti
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Health Care Services & Hospitals
1992
Related Jobs

All Related Listed jobs

Stockroom Retail Assistant
Primark United Kingdom 10.11 - 10.4 GBP HOURLY Today

Youll ensure they are packed away or put out on sale correctly, always with the highest regards for the companys health and safety and corporate social

delivery driver
Domino's West Vancouver 33600 - 31500 CAD ANNUAL Today

Domino's Pizza is hiring immediately for Delivery Drivers to join their team!

Job type: Full time and Part time,...

Specifications Technologist (1371)
Allied Bakeries Maidenhead, England 28000 - 30000 GBP ANNUAL Today

For products that progress beyond the development stage, you will write and publish finished product specifications.

Administrative Assistant
HCRG Care Group Great Dunmow, England 20319 - 22660 GBP ANNUAL Today

Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for

Hotel Receptionist
Bay Roomz Ltd Morecambe, England 9.5 - 9.75 GBP HOURLY Today

Answer customer service calls, directly interacting with customers to answer any questions or concerns they may have. The position is a minimum of 2 days.