receptionist

receptionist Cape Coral, FL

Coast Dental Services
Full Time Cape Coral, FL 10.56 - 12.04 USD Today
Job description

Job Purpose

Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.

Duties and Responsibilities

  • Exercise excellent customer service while interacting with patients both over the phone and in person.
  • Check in all patients and complete patient registration under the direction of the Office Manager.
  • Schedule patient appointments within operational standards.
  • Confirm patient appointments two (2) business days prior to the patients’ appointments.
  • Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
  • Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
  • File patient charts on a daily basis.
  • Participate in morning huddle, chart review and all routine office meetings as necessary.
  • Participate in monthly checklist activities as assigned.
  • Keep front desk area clean and neat.
  • All other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

  • Basic clerical and administrative skills.
  • Excellent customer service skills with professional and courteous phone etiquette.
  • Basic knowledge of insurance and dental terminology helpful.
  • Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
  • Experience with dental software such as EagleSoft preferred.
  • Strong organizational skills with the ability to multi-task.


Qualifications (Experience, Education, Licensure, Certification)

  • Previous insurance and/or dental office experience preferred.
  • Previous experience with orthodontic or other specialty practices preferred.

receptionist
Coast Dental Services

www.coastdental.com
Tampa, FL
Derek Diasti
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Private
Health Care Services & Hospitals
1992
Related Jobs

All Related Listed jobs

Creative Artworker
Devonshire London, England 25 GBP HOURLY Today

This role is hybrid, 2 days in the office in the City of London and the rest from home. Devonshire is working with a financial services firm who is looking to

product designer
SharkNinja London, England 48155 - 40000 GBP ANNUAL Today

Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers...

Research Professional
BT Cheltenham, England 31526 - 42279 GBP ANNUAL Today

An allowance of 5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance.

Warehouse Administrator
S&W Wholesale Ltd Newry, Northern Ireland 22000 - 25000 GBP ANNUAL Today

Rule Purpose:* To maintain administration operational duties by effective order processing, order release, order priorities and ensuring that all communications

Kitchen Assistant
Nandos Salisbury, England 10.42 GBP HOURLY Today

I follow all fire safety, health and safety, food hygiene and restaurant security measures. I make our guests feel valued as part of our family by cooking,