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receptionist Baudette, MN

CHI

Full Time Baudette, MN 19.360096153846154 - 14.079807692307693 USD HOURLY Today

Job description

Overview

CHI LakeWood Health provides long-term care family practice-clinic 15-bed critical-access hospital public health and assisted living services. Nestled in Baudette MN just minutes from Lake of the Woods and Zippel Bay State Park. Enjoy natures playground lake living trails unique shopping and dining! We serve patients and their loved ones in Lake of the Woods County and the surrounding area. Check out the link for more info on Baudette MN https://www.ci.baudette.mn.us/.

Responsibilities

Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guideline.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.
Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Knowledge of insurance authorization/billing requirements.
Demonstrate strong customer service and communication skills.
Organizational and time management skills.
Proficient computer skills.
Knowledge of clinic procedures and regulatory requirements.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
Perform other duties as assigned.