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About Us

Central YMCA is transforming. This is an exciting time to join us as we look forward toward growth and progression and focus on our purpose to advance the education, health and wellbeing of our communities. We want to create improved access to life-changing opportunities and enable everyone to achieve their potential, live a fulfilled life and contribute positively to society.

What we offer

• 30 days annual leave plus bank holidays
• Contributory Pension Scheme – 4% employer contribution
• Life Insurance
• Gym membership for you and your partner
• Season Ticket Loan
• Family Friendly Policies
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) – a wide range of free and confidential services for you and your immediate family (including counselling sessions)
• Employee Discount Scheme
• A forward-thinking approach to EDI where individuals are encouraged to be their authentic self at work.
• A real opportunity to impact change in the community through your work.

Our Commitment to Equality, Diversity and Inclusion
Central YMCA is open to applications from all backgrounds. We are committed to championing equity, acceptance, and inclusion, and provide everyone who works with us the opportunity to reach their potential.

Our doors are open to all and if you connect with our mission, vision, and values, we welcome you to come and be part of our team.

If you require any support or reasonable adjustments during the recruitment process, please let us know and we will be happy to assist.

About the Role

We are looking for a Receptionist to join our friendly YMCA Club front of house team in Central London.

You will work 40 hours per week, Monday to Friday, early morning and late evening shifts depending on shift rota.

The successful candidate will be responsible for proactively developing positive relationships with customers, learners, teachers and volunteers. The key responsibilities include:

• Maintaining a high profile and a positive, cheerful and efficient presence at the Club reception, meeting and greeting our customers, learners, and staff members
• Managing the reception inbox and answering queries promptly
• Signing up new members, taking payments and managing the membership paperwork
• Carry out guided tours of the facilities to prospective members and promote our memberships
• Support the Club in events when required

About You

So, are you...

• Comfortable building relationships with both internal and external stakeholders?

• Passionate about helping others and able to provide excellent customer care?

• Someone with a hands-on, highly collaborative attitude?

• Highly organised and focused on work quality, with a strong attention to detail?

• Able to work Monday to Friday, early mornings or late evenings?

If you are pationate about customer service and is looking for a job in a fun and diverse environment, this is the right opportunity for you. Interested? Please click apply now!

Central YMCA is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including a DBS disclosure, and the receipt of satisfactory references.