receptionist Copthorne, England
Job description
Francis Court are looking for a Receptionist to join their team!
This role is a full time position working Monday - Friday contracted to 37.5 hours per week.
In return for your hard work, we offer an hourly rate of £11.24 per hour (As of 1st April 2023) plus excellent benefits.
*No weekends*
Full time - Monday to Friday 9am till 5pm.
You
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
Your role
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
Located in the picturesque village of Copthorne, Francis Court Care Home is one of the premier residential and dementia care homes in West Sussex.
Here at Francis Court care home we’re all about having fun and getting the most out of life. We understand that it’s important to keep busy – it helps residents to stay independent, for one thing – so they love the range of activities and events we plan for them, from arts and crafts to themed meal nights, quizzes and fundraising.
Every family worries about how their loved one will settle in to a care home. New residents are very welcome to bring their own furniture and possessions to Francis Court so that their rooms feel just like home. We’ll even hang their pictures and photos exactly where they want them. What’s more, we’ll find out as much as we can about your loved one (with their, and your, help) so that every aspect of their care – from the food we provide, to the medication they need and the time they want to go to bed – is tailored to them.
We’re always keen to hear what residents and their families think about Francis Court. That’s why we hold regular meetings to give them the opportunity to ask questions and give feedback. We’re quick to respond too: when relatives told us they wanted a friends and family room, we set about creating one.
