Receptionist Norwich, England
Job description
Customers are at the heart of all we do at Busseys, so if you are a people person who loves interacting with customers both over the phone and face-to-face, you have a friendly, positive approach and want to be part of a motivated, fun-loving team then look no further!
We are looking for an enthusiastic, hardworking individual to join our busy reception team, meeting and greeting all customers entering the showroom, along with covering the main switchboard. This exciting role is based at our main Whiffler Road FordStore in Norwich.
Your main responsibility will be to provide a courteous and efficient service to all our customers both on the phone and in person.
The key elements of the role are:
- Evaluating customer needs and managing the direction of customers within the showroom environment, providing courteous and friendly customer service at all times.
- Operating the group’s switchboard efficiently, directing calls in a prompt and timely fashion.
- Providing effective administrative assistance when required.
Skills required:
- Excellent customer service – our customers come first in all that we do!
- Excellent phone manner, IT, keyboard and communication skills – we want our customers to hear you smiling at the other end of the phone!
- Administration experience – we use Keyloop (CRM system) and all the usual Microsoft products.
- Organised, motivated, enthusiastic and fun-loving - to fit in well with the rest of the team!
- Receptionist experience – great but not essential as we are more than happy to provide full training for the right person.
In return, you will enjoy a highly rewarding and satisfying role within our business, have development opportunities and be part of a great team.
Ready to join the team?
To apply for this exciting position, please complete an application form or for more information contact our Human Resources department on 01603 254064
The Company:
Busseys have proudly been a Main Ford Dealer since 1923 and it is safe to say that we have seen a lot of change over the years. However, one thing has always stayed the same, our hard work and commitment to our customers!
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee & job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality, religion or belief. We are opposed to all forms of unlawful and unfair discrimination.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: In person
