receptionist London, England
Job description
Retailer:Ben Mirkin
Job Title:Optical Assistant/Receptionist
Closing Date:01/09/2023
Perm/Temp:Permanent
Full/Part-Time:Full Time (40 Hours)
Job Description:
Ben Mirkin Eyecare is a boutique Optometrist based in the heart of Brent Cross Shopping Centre. With long-standing relationships with their clientele going back over 40 years, Ben Mirkin Eyecare is considered a premium eyewear company, known for its family feel and exceptional service.
The Optical Assistant role/receptionist will play a vital role in providing our customers and patients with the very best experience at Ben Mirkin Eyecare. You will drive sales and customer satisfaction through great product knowledge and style advice to provide the most appropriate eyewear solutions for customers.
Key responsibilities include:
Creating great rapport with customers and understanding their needs throughout their journey; making recommendations suited to the customer’s vision and lifestyle needs.
Using the Optometrist’s recommendations to build perfect solutions for the customer, including accessories, contact lenses and additional pairs.
Delivering the technical tasks in the store by ensuring the safe supply of eyewear, such as ordering, verification, glasses collections, glasses adjustments and relevant administration.
Delivering operational processes and tasks relating to the role such as date checking, banking etc, in order to give right-first-time customer care
Answering the phone and making appointments.
Drive passion and energy in your role to deliver on sales and service targets.
About you
To be successful in this role you will have a professional, and caring character and a true desire to help others feel good. In addition, you will:
Be a great communicator, both in 1:1 and group situations
Be exemplary in working to lead and deliver a first-class customer journey
Create a positive, energising climate, working at pace with a strong delivery mind-set
Long-term commitment to the company
Computer literate
How to apply
Please bring your CV into store.
