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Job description

Beltone, the world leader in hearing healthcare, is seeking a motivated and dynamic individual to join our TOP WORKPLACE organization as a Patient Care Coordinator. Working in a professional medical office setting, the Patient Care Coordinator is the first face and voice of our office and must be organized, dependable and personable. This position will be part-time, working in dual offices with a set schedule and a work week of 32 hours. Compensation for this position is hourly, with performance-based bonuses. The average compensation for this position is in excess of $30,000 per year.

Responsibilities:

• Treat each patient as a dear loved one (family member) in all interactions (in office greetings and phone communications); build rapport to ensure an outstanding office experience
• Set appointments from incoming and outbound calls using our proprietary script
• Verify insurance benefits
• Work closely with the Hearing Care Practitioner to manage the office schedule by prioritizing and confirming appointments and rescheduling cancellations and no-shows
• Manage office workflow including greeting patients, updating patient files, managing inventory, and entering data into the scheduling and Point of Sale system.
• Additional administrative duties as assigned.

Qualifications:

• Professional, positive, and friendly demeanor.
• Ability to multi-task effectively in a medical setting, while maintaining confidentiality of patient records.
• Demonstrable proficiency in Microsoft Office products, especially Excel, Outlook and Word.
• General office/administrative skills including use of office equipment (computers/printer/phone system), filing, prioritizing workflow, answering phones, performing daily inventory counts.
• Excellent communication skills both in person and on the phone.

Compensation:

• Hourly wage and performance-based bonuses.
• Benefits package Medical, Dental, Life, PTO, and 401K (eligibility requirements apply).

Please no phone calls. Apply by sending resume to the email address provided.

Job Type: Part-time

Pay: From $30,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Preferred)
• Patient Check in: 2 years (Preferred)
• Microsoft office Suite: 2 years (Preferred)

Work Location: In person