receptionist Glasgow, Scotland
Job description
Hotel Receptionist
We are looking for a friendly, professional, and well-organized receptionist to join our team at Argyll Hotel. As the first point of contact for our guests, the receptionist plays a critical role in ensuring that our guests have a pleasant and enjoyable stay at our hotel.
Responsibilities:
- Greeting guests and providing a warm and welcoming first impression
- Checking guests in and out of the hotel, and processing payments
- Handling reservations, both over the phone and in person
- Answering guest questions and providing information about the hotel's amenities and services
- Handling guest complaints in a professional and courteous manner, and working to resolve any issues that may arise
- Maintaining accurate and up-to-date records of guest information, reservations, and payments
- Keeping the reception area clean and organized, and ensuring that all necessary supplies are stocked and readily available
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Strong organizational and multitasking skills
- Basic computer skills, including proficiency in Microsoft Office and experience with hotel management software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic and exciting environment, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Part-time hours: 16-24 per week
Salary: £6.00-£10.42 per hour( National Minimum Wage)
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Type: Part-time
Part-time hours: 24 per week
Salary: £7.89-£10.42 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location: In person
