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The primary duties of the Executive Front Desk Receptionist are:

• Greets all visitors, guests, clients, and associates who enter the building, delivering a positive first impression.
• Facilitates incoming front desk calls and visitors for staff of 300.
• Directs all visitors, vendors, media representatives and associates to the appropriate location.
• Directs all Executive Level visitors to Executive Administration staff.
• Coordinates incoming and outgoing deliveries, working with Building Services team.
• Facilitates security badges for all visitors and reports any issues to Building Services Manager.
• Monitors garage to ensure visitors have ample parking.
• Provides special project support for other departments as assigned; including but not limited to: Children Outing, Facility and Traffic Safety packet assembly; retail marketing flyer assembly; mailroom support, etc.
• Administrative support for Retail Store Manager including but not limited to Inventory admin assistance and Inventory marketing assistance.
• Responsible for reporting any facility issues in the lobby area (cleanliness or safety issues).

Minimum Qualifications:

• High School diploma or equivalent and 2+ years of office experience in a public contact customer service role.
• 1+ years’ telephone and reception experience.
• Strong customer service skills and positive attitude.
• Strong communicator with exceptional people skills. Ability to communicate verbally and in writing with others
• Ability to interact well with clients, visitors, and other associates.
• Excellent time management skills with the ability to prioritize assigned tasks and special projects.
• Proficient in MS office suite skills (Word, Excel, Outlook, PowerPoint).
• Ability to adapt to a fast-paced environment and remain flexible with daily tasks and projects. Ability to multi-task.
• Good problem solving skills and strong organizational skills.
• Ability to work independently and within a team environment, able to take direction and guidance from multiple parties.

To The qualified candidate, we offer:

• Convenient Store Hours: Monday - Friday, 8:30AM to 6PM, (37.5 hour work week, no weekends)
• The pay range for this role is $14.00-$16.00 per hour
• Comprehensive health benefits package
• Over 3 weeks of paid time off accrued during the first year
• Paid time off to volunteer
• Tuition reimbursement and professional designation programs
• 401(K) plan with company match
• Complimentary AAA Premier level membership

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

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