receptionist Costa Mesa, CA
Job description
Reports To – First Level: Director of Human Resources
Reports To – Second Level: Chief Financial Officer
FLSA Status: Full‐Time Hourly/Non-Exempt
Department: Administration
GENERAL PURPOSE OF JOB
The receptionist is responsible for representing 24 Carrots as the first point of contact with our clients, visitors, and employees, answering a multi-line phone system, ensuring a welcoming and well-organized entrance area, and assisting in various administrative duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
General
- Uphold the high standards of 24 Carrots’ handbook and policies.
- Represent and uphold the 24 Carrots core values: Trustworthiness, Collaboration, Service Excellence and Dedication.
- Greet clients as they arrive with a positive and helpful attitude and communicate with the team that their appointments are ready.
- Answer phones in a professional manner and routing calls as necessary. Screening phone calls as necessary.
- Successfully order and guarantee inventory for all office and break room supplies
- Manage breakroom and supply room and ensure all goods remain completely stocked and organized.
- Manage and distribute tasting evaluations following each scheduled tasting.
- Various administrative tasks as assigned by the office team.
- Work with a sense of urgency and duty to actively complete work assignments with detail, accuracy, and focus.
Human Resources
- Provide clerical and administrative support to the Human Resources Department.
- Responsible for breaking down event binders on a daily basis and successfully distributing important event documents to each necessary department.
- Ensure event binders are consistently stocked with important HR policies and procedures, as well as ensuring these documents are current and up to date.
- Assist with individual timesheets as necessary and required by HR department.
- Identify, track, and reconcile missing in, out, and lunch punches.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Professional, enthusiastic, responsible, and dependable team player
2. Good organizational and time management skills
3. Can work well under pressure
4. Superior oral and written communication skills
5. Meticulously detail‐oriented
6. Ability to function independently and intuitively in a fast-paced environment
7. Exceptional customer service skills
8. Self‐motivated, takes initiative and willing to acquire new skills
9. Willingness to work in a collaborative environment with co‐workers from diverse technical backgrounds
10. Proven ability to deal in a professional and cordial manner with the public
11. Strong computer skills
12. High level of personal hygiene
13. Reliable transportation
14. Current California Food Handler’s card required
EDUCATION AND/OR EXPERIENCE
1. High school diploma or general education degree (GED); or six months to one year of related experience and/or training; or equivalent combination of education and experience
2. Experience in working in a computer environment utilizing Microsoft Word, Outlook, Excel, and PowerPoint
LANGUAGE SKILLS
1. Ability to read and comprehend simple instructions, short correspondence, and memos.
2. Ability to write simple correspondence
3. Ability to effectively and courteously deal with the co‐workers and the general public
4. Ability to speak and understand English.
MATHEMATICAL SKILLS
1. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
REASONING ABILITY
1. Ability to maintain a calm, composed presence in an often fast‐paced environment where multiple tasks, events and stimulus may occur simultaneously
2. Ability to define problems, collect data, establish facts, and draw valid conclusions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is frequently required to sit; walk; and talk or hear.
2. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
3. While performing the duties of this job, the employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl
4. The employee must occasionally lift and/or move up to 25 pounds.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.
2. The noise level in the work environment is usually moderate, but there will be cases where the noise level is loud to extremely loud.
3. This position occasionally requires work that exceeds 40 hours per week and occasionally requires flexibility to start shift earlier and end shift later with little to no notice.
UNIFORM REQUIREMENTS
24 Carrots expects employees to dress appropriately in business casual attire. Business casual attire includes suits, pants, jackets, shirts, skirts and dresses that, while not formal, are appropriate for a business environment.
1. Consistent, professional dress, and manner.
2. Jeans are acceptable but should be in a clean/neat condition and without holes or stains. While jeans are acceptable at the office, they are not acceptable onsite at events or when participating in face to face meetings with clients.
3. Clothing with offensive or inappropriate designs are not permitted
4. Clothing should not be too revealing (No cleavage or short dresses/skirts/shorts)
5. Hair should be kept at a natural color, bright colors not permitted (For example: green, yellow, blue, pink, purple, etc.)
Conservative, simple and minimal makeup is encouraged.
7. Employees are allowed to have a neatly trimmed beard, mustache, or goatee that is no longer than 1cm.
8. Scented products such as fragrances, colognes, lotions, and powders that are perceptible to others should not be worn by employees.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to commute/relocate:
- Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
