Receptionist and Customer Service Assistant Huntingdon, England
Job description
Cambridge Regional College have an exciting part-time opportunity for a first-class Receptionist to join our friendly reception team at our bustling Huntingdon Campus.
We are looking for a well organised, enthusiastic and motivated individual to join our small reception team. Reporting into the Admin/Reception Manager, in this post you’ll assist in the provision of high standard customer service and collaborate with staff in other areas of the College to provide a responsive and integrated service to potential students as well as current students, visitors and staff.
This post will include a wide range of duties, including:
- Assist in the day to day running of our busy reception function
- Act as a first point of contact for students, staff and all visitors to the College
- Deal with incoming/outgoing post, courier services and e-mail
- Operate the switchboard, video link barrier controls, minicom, and emergency telephone
- and college answer machines
- Act as the first point of contact for Evening Duty Manager, front line First Aider call outs, Emergency Services and Security.
Hours of Work will be:
Monday 1pm -7pm
Tuesday 1pm – 7pm
Wednesday 1pm – 5pm
Thursday 1pm – 7pm
Friday 1pm – 4.30pm
What we are looking for in our ideal Receptionist candidate:
You must be well presented, friendly and welcoming and have the ability to work well under pressure, be organised and have excellent customer service skills. You must enjoy and have the ability to work solo and part of a team.
The ideal candidate will be wanting to build on their existing ‘front of house’ reception experience, even willing to obtain their relating NVQ Level 2, and utilise their professional and interpersonal skills as this role is key part in our customer service and the image we present at Reception.
Safeguarding statement
Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment.
All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS).
The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.
