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Are you an experienced and successful Receptionist/Office Administrator looking for a new challenge?

Discover an amazing opportunity with a busy Motor Auction!

Receptionist/Office Administrator – Letchworth
Salary: Basic £21,500 plus Bonus
Working Hours: Monday, Wednesday & Friday 9am – 5pm Tuesday & Thursday 9am – 8pm

A Motor Auction House near Letchworth is currently recruiting for a professional front of house receptionist / office administrator to join their friendly team. Well known in their industry for providing first class customer service to complement their premium product, they pride themselves on being the market leader in their sector.

Daily duties for this position will include:

• Answering emails and general enquiries
• Managing a busy switchboard
• Meeting customers and directing them to the correct department
• Dealing with customers both over the phone and face to face
• Making sure the customers first impression is a good one
• Working well independently and as part of a team
• General administration duties including scanning & filing.
• Assisting the Director & Sales staff with day-to-day paperwork/tasks.
• Setting up new accounts, emailing out introductory emails with company details and ensuring all customer accounts are up to date.
• Assist customers with any enquiries about vehicles, giving out information on vehicles using our database.
• Taking payments, issuing invoices, and giving out keys to customers once payment received.
• Take on other responsibilities outside a normal role as required.

The Ideal Receptionist/Office Administrator

• Experience and skills within a customer-focused environment / reception role. 1 year preferred.
• A calm and organised approach to problem-solving, tackling all situations and handling a varied workload.
• Able to manage workload effectively in a busy working environment.
• Effective team player.

To be successful in this position, you will ideally have come from a customer service background promoting a high-end product. You will have a professional telephone manner and be able to handle a variety of customer enquiries and complaints while experience of using MS Office will be essential for this position.

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.

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