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Job Introduction

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Receptionist/Administrator to join our friendly team at Tarmac Birtley Regional office in Birtley, Chester-le-Street, Co Durham. As well as Birtley and Chester-le-Street, this role is commutable from Gateshead, Newcastle upon Tyne, Consett, Durham, Sunderland, Middlesbrough, Hartlepool, Darlington, South Shields, Wallsend, Longbenton and the surrounding areas.

Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Role Responsibility

Reporting to the Senior Business Administrator the role of a Receptionist/Administrator will play a crucial role in providing both clerical and administrative support, be involved with the coordination, implementation and communication of procedures.

Your role as a Receptionist/Administrator will be responsible for:

• Front of house for the site – first point of contact for Birtley, welcoming visitors to the site and conducting basic checks
• Ensuring appropriate sign-in and induction for all visitors and compliance with site Security procedures
• General office administration and support for site management
• Supporting with administration of projects and initiatives
• Daily actions to resolve and clear down blocked tickets to reduce delays in billing, to ensure efficient business operations
• Manually checking and processing each ticket received and action accordingly to SLA
• Resolving missing ticket issues, manual invoicing, EDI errors

The Ideal Candidate

The ideal candidate for the role of a Receptionist/Administrator will be able to demonstrate proven experience working within an administrative field but also enjoy working with other teams. You should possess good communication skills, be confident in organising and planning.

To succeed in the role of Receptionist/Administrator suitable candidates should have:

• General administration experience
• Excellent IT skills (MS Office and other relevant site systems)
• High level communication skills, both verbal and written
• Both organisational and prioritisation skills
• Strong problem solving and trouble shooting skills
• Accurate and precise with strong attention to detail
• Flexible approach to deal with a range of ever changing day to day situations

Why Us

As well as the role of Receptionist/Administrator we offer an extensive range of career development opportunities and industry-leading rewards, incentives, and benefits:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice and Menopause
• Training and development opportunities

Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited