Receptionist/Administrator London, England
Job description
You
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
Your role
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
At Forrester Court care home, we provide high quality care in a pleasant setting close to central London.
Set in a quiet area of Paddington in central London, Forrester Court is a comfortable and welcoming care home which provides residential, nursing and respite care for older people, including individuals who have Alzheimer’s or other forms of dementia.
Our caring and dedicated team enjoys getting to know each resident and learning about their unique experiences, interests and memories. We use these insights to create personalised care plans that help residents to continue enjoying a life that’s as active and independent as possible.
Residents come from a wide range of cultural backgrounds and we offer each person choice, dignity and fulfilling experiences every day. There is lots to get involved in from salsa dancing and bingo to craft sessions and outings to nearby attractions. You can learn more about daily life at Forrester Court here.
