Job description
Come and join the residential care provider of the year at our Chichester Grange Care Home as a Receptionist/Administrator.
- Please note only UK based candidates will be contacted
You
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
Your role
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
Our new care home in Chichester opened in December 2021. We’ provide quality
care for older people in a luxurious setting.
Our experienced and committed team deliver the best in permanent and short-
term residential, nursing and specialist dementia care.
Like in all Care UK homes, the care we provide is tailored to the individual
needs, interests and preferences of each person we care for. We call this person-
centred care. We are also passionate about ensuring that residents and their families
are fully involved in decisions around their care. That way, residents feel in control,
and receive the care they need in the way they wish.
When you first set foot inside our Chichester Grange care home – with its hair and
beauty salon, cinema room, welcoming café and inviting dining rooms – you’ll be
forgiven for thinking you’ve entered a five-star hotel. We believe that moving into a
care home is just another part of life, and one that should be enjoyed to the full. So
everything from the design of the home, to the meals we provide, and the activities
we organise are all focused on supporting residents to feel like royalty.