Receptionist/Administrative Assistant – East Street Street, England
Job description
We are currently looking for a part-time Care Home Receptionist/Admin to join our team. As a Care Home Receptionist/Admin, you will be responsible for providing administrative support to the East Street team, welcoming visitors and residents, managing phone calls, and handling other general reception duties.
This is a part-time role, working every other weekend, with flexible working hours considered during the week. The successful candidate will be able to work independently, manage their workload effectively, and provide exceptional customer service to visitors, residents, and staff.
Rate of pay: £11.00 – £12.00 depending on experience
Key Responsibilities:
- Greet visitors, residents, and staff in a professional and friendly manner
- Answer phone calls and direct them to the appropriate person
- Manage and distribute incoming and outgoing mail
- Maintain accurate and up-to-date resident files and records
- Assist with administrative tasks as required, including typing, data entry, and filing
- Manage and maintain the care home diary and appointments
- Manage resident admissions and discharge paperwork
Requirements:
- Previous experience in a receptionist/administrative role
- Excellent customer service and communication skills
- Good IT skills, including Microsoft Office
- Ability to work independently and manage workload effectively
- Attention to detail and accuracy
- Experience of working in a care home environment would be advantageous
If you are looking for a part-time role with flexible working hours and are passionate about providing exceptional customer service, we would love to hear from you.
