Receptionist/Administration Northampton, England
Job description
RoyaleResorts are a rapidly growing company providing holiday accommodation in some of the most beautiful regions of the UK.
We are currently recruiting for an Owner Services Receptionist, who is friendly and well organised to greet our customers and deliver exceptional customer service based at Billing Aquadrome, Northampton.
This role will involve working one weekend a month. Working hours: 37.5 hours per week across 5 out of 7 days, typical working hours 8.30am until 5pm
Responsibilities to include:-
- Answer all general enquires via email and telephone calls on Reception
- Placing orders for gas bottles in a timely manner for owners on site
- Completing new season packs
- Booking of appointments for annual gas certification tests with contractors and keeping up to date record booking information
- Resolving all queries from owners on as a first point of contact and raising maintenance tickets where necessary
- Dealing with cash and card payments
- Liaising with other departments where necessary
Job Types: Full-time, Permanent
Salary: £20,319.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
Work authorisation:
- United Kingdom (required)
Work Location: In person
