Receptionist/Admin Assistant Ashby de la Zouch, England
Job description
Castle Garage (Ashby) LTD are currently looking to recruit a Receptionist/Admin Assistant to our team.
The successful candidate for our Receptionist/Admin Assistant position will have previous experience in a similar role and proven customer service skills. You will be welcomed into a warm and friendly team.
The role includes:
- Working on the front counter and dealing with customers on the phone, in person and via e-mail.
- Greeting customers in a courteous manner
- Take and record bookings in our workshop specific software (full training provided)
- Prepare customer estimates (full training provided)
- Order and accept parts from suppliers
- Accurately record and communicate customer work requests to Service Manager
- Contact customer if additional work is required
- Prepare customer invoices and obtain payment
- Provide assistance to Service Manager to ensure smooth running of garage.
- Provide assistance to the service manager with scheduling of work for our technicians.
- Assisting other departments across the company with a variety of general admin duties
- Supporting service manager with administrative tasks
- Notifying customer of vehicle status
- Keep the office and reception area clean and tidy.
Candidates should have:
- The ability to work in a fast-paced environment
- The ability to multi-task during peak times
- Experience in the Motor Trade would be advantageous but not essential
· Friendly, welcoming and professional
· Excellent verbal communication skills, with the ability to communicate clearly and confidently.
· Strong attention to detail
· Good telephone manner and excellent organisational skills
· Experience in using Microsoft packages such as Word, Excel, Outlook
· Willingness to learn
· Excellent teamwork skills
Benefits:
- Employee discount
- Company pension scheme
- Free onsite parking
Schedule:
- Monday to Friday – NO WEEKENDS
.
Benefits include 21 days annual leave plus all bank holidays, Christmas closure, company discount, company pension scheme.
Job Type: Full-time
Salary: £18,000.00-£24,000.00 per year
Benefits:
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
