Receptionist (19 hours per week) Basildon, East of England, England
Primary Care Careers
Full Time
Basildon, East of England, England
10.56 - 12.04 GBP Today
Job description
About the Role
Dipple Medical Centre (South Wing) is seeking a Receptionist to further support their busy team. The role is offered for 19 hours per week, currently worked over 3 days - this can be discussed further at interview.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:
- Previous medical or healthcare receptionist experience is desirable;
- Excellent communication skills, with a clear and polite telephone manner;
- Able to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confident to work as part of a team and be able to think on your feet, independently;
- Strong IT and administration skills.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
For further information please contact Sandra Bell - Practice Manager
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Primary Care Careers
essexprimarycarewww.nhs.uk
Colchester, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
