Reception Supervisor

Reception Supervisor London, England

Fazenda Bishopsgate
Full Time London, England 16.8 - 17.2 GBP HOURLY Today
Job description

Established in Leeds in 2010 with additional restaurants in Liverpool, Manchester, Edinburgh & Birmingham, we are thrilled to be making our debut in the capital in Summer 2023.

Our new 180-cover restaurant will reside within the reputable 100 Bishopsgate Tower in the City of London, boasting three luxurious private dining rooms and a 120-cover bar and mezzanine. We are looking for an experienced, personable, passionate, and inspiring Reception Supervisor to join our team and assist in the successful launch of the newest addition to our thriving portfolio of restaurants.

The Reception Supervisor’s role is to assist the Reception Manager and Assistant Reception Manager in the effective daily running of the reception, providing exceptional levels of guest care and ensuring the reception team follows by example.

We believe it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests. While experience as a Reception Supervisor is preferred, it is not essential.

What is in it for you?

At Fazenda we pride ourselves on investing in a happy, knowledgeable and motivated team. While working with us you will receive:

  • Enhanced maternity and paternity pay
  • Complimentary meal for two to celebrate your work anniversary
  • 50% brand discount on both food and drink
  • 100% of service charges shared amongst you and the team
  • Free meals during breaks
  • Christmas Day and New Year’s Day closures to guarantee time off with your loved ones
  • Employee assistance programme
  • A supportive and inclusive leadership team
  • Opportunities to develop and progress

As a growing company, it is at the heart of our business to develop from within. If you demonstrate the right attitude, desire and potential, we will help with any additional training to put you on course for a future management role.

About the role:

As a Reception Supervisor you will be responsible for being a role model to our junior team members, welcoming guests and managing our reservation system in a fast-paced environment. This is a challenging and very rewarding role, involving interaction with every single guest, helping to ensure that each person who crosses our door has a truly unique experience with us.

Often the first point of contact for our guests, you’ll need to have a strong presence and warming character whilst working well under pressure. Duties will include:

  • Supervising, motivating, coaching and helping to develop the reception team so they work in an efficient and collective manner, highlighting any concerns and issues regarding performance and behaviour of the team to the Reception Manager.
  • Adapting language and service style to suit the guest, whilst always presenting yourself as professional, friendly and polite.
  • Maximising potential sales through effective allocation of bookings and walk-ins.

Southern Wind Group Ltd is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

Happy to Talk Flexible Working



INDHOTEL

Reception Supervisor
Fazenda Bishopsgate

www.fazenda.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Public
Related Jobs

All Related Listed jobs

store manager
Morrisons Milton Keynes, England 38442 - 33697 GBP ANNUAL Today

About The Role

We make morrisons…

Are you passionate about leading a team to...

Domestic Assistant, Band 2
NHS Scotland Forfar, Scotland 21814 - 23820 GBP ANNUAL Today

You will be required to undertake cleaning duties in the Hospital to achieve and maintain a high standard of cleanliness.

Receptionist
Baynard Health London, England 32000 GBP ANNUAL Today

Responsible for booking meetings, conference calls, visitors, the loading bay, and couriers/taxis. The successful receptionist can look forward to being the

Social Worker -Children in Need
Day Webster Recruitment Southwark, England 25 - 28 GBP HOURLY Today

Social Workers will be supported to ensure that all children achieve permanence within the required timescales to ensure that there is no drift.

Recruitment Consultant -Beginner
Foster Lawson Leeds, England 22000 - 25000 GBP ANNUAL Today

No prior experience or Degree needed *We have a dedicated 6 week training course lead by our in house development team, which helps enable us fast track