Find More Than 10K+
United Kingdom Jobs

Job description

We are looking for 2 x 18 hours Reception/Clerks. The post holders will provide an efficient front of house service predominantly out of office hours and on weekends supporting all members of staff working within the Mental Health Department at the Royal Glamorgan Hospital Mental Health Unit.

• Answer the telephone, deal with queries relevant to the service and/or take accurate messages.
• Meet and greet Visitors, Staff and members of the general public with professionalism and curtesy at all times.
• Receive, open, sort and distribute incoming mail and prepare outgoing mail on a daily basis.
• Use computerised system to book appointments and complete associated processes.
• Use Room Booking system to book meetings.
• Process and update all relevant documentation where appropriate, using manual and computerised systems.
• To undertake data entry as required, logging all admissions, discharges and periods of leave onto the WPAS (Myrddin) System within agreed timescales.
• Ensure all patients’ personal details are correct at point of admission and discharge from the ward.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed Job Description, main responsibilities and duties are attached on the Job description and person Specification for full details.