RBMS Administration Assistant Chelmsford, England
Job description
Come and join our friendly team in the Outpatient booking management service where you will be providing administrative support to the Outpatients service for both patients, nursing and medical staff. You will also provide Front of House general enquiry and bookings reception cover.
We are looking for a self-motivated candidate who may have some customer focused experience but most of all is dedicated to providing an excellent service to our patients, relatives and visitors.
You will be providing administrative support to the Outpatients service for both patients, nursing and medical staff and support Front of House general enquiry's, bookings and reception cover.
You will ensure patient information is correct on the patient records system, work in administrative hubs or cover reception areas – all in all, provide a professional and patient focused service. Learning all aspects of outpatient pathways: booking appointments, taking calls in the Call Centre and tracking patient journeys. We will train, support and guide you throughout.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
We look forward to your application.
Please refer to attached Job Description for full list of responsibilities.
