ramp agent Normanton, Yorkshire and the Humber, England
Job description
To make appointments, provide results, arrange ambulance bookings, manage home visit requests and deal with general enquiries. To manage all referrals from the clinical team, ensuring a timely process of these Review system to improve efficiencies of administrative procedures relating to your area of work Ensure data is entered accurately into clinical systems. Access and read patient case notes where the content can be distressing. Code complex specialties including deceased episodes of care.
Identify inadequate source documentation and communicate with relevant health care professionals to rectify this. To provide support on reception, on a rota basis, registering new patients, meet and greet, respond to clinicians requests during surgery Collect payments from patients for non-NHS services Summarise patient notes Scanning of letters and actioning appropriately, including coding, filing, medication requests Assisting with QOF work and any other initiatives run by the practice. Training and Education To undertake any secretarial training relevant to the position
