R_196756 Business Improvement Analyst (Pensions) Remote
Job description
We are recruiting a Business Improvement Analyst to join our business improvement team. The role may require visits to various UK offices and is available for remote / hybrid working.
What can you expect?
As a Business Improvement Analyst with Mercer you will be:
- Taking responsibility for defining and implementing initiatives to support Operations business plan, including collaborating with colleagues across Operations to develop new client opportunities, ensuring appropriate design and effective delivery of the function’s component in each cases.
- Developing efficient and robust ways of working through lean process definition and utilisation of relevant tools.
- Enabling compliance with corporate, regulatory and legislative requirements.
- Providing technical and subject matter expert input.
- Implementing and maintaining policies, processes and quality assurance frameworks to improve the efficiency, effectiveness and scalability within parameters set by the Executive.
- Managing smaller projects, lead project work streams or to Be an active participant of projects, playing a key role in project work streams and leading on these as identified by Manager.
- Finding solutions to problems by challenging the status quo, providing an environment which supports creativity and innovation and sharing good practices and innovation across the business.
What you will be rewarded with?
We offer competitive salaries and comprehensive benefits including:
- 25 Days Annual Leave, with the option to buy or sell up to 5 days per year.
- Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution).
- Private Medical Insurance.
We will count on you to:
- Collaborate with business leaders and operational teams to seek opportunities for continual improvement to achieve efficiencies/improvementsin client delivery and internal processes, whilst maintaining best practices.
- Create and maintain communications, policies, processes and best practices that ensure all activities are undertaken correctly and are aligned across business platforms where possible.
- Assist with developing data and trend analysis of Management Information to enable informed decision making by senior managers/leadership.
- Consider the updates from the Technical team and the impact on processes
- Communicate change through various mediums to internal colleagues (all levels)
- Gather requirements from subject matter experts, ensuring the value of the proposition/needs meet the overall business objective.
- Recommend solutions to problems encountered.
- Support project or product teams when requested.
- Communicate with stakeholders and external bodies to ensure that all aspects of our administration agree with standards and statutory requirements
What you need to have:
- Strong knowledge / experience within the Pensions industry.
- Excellent planning and organisational skills.
- Microsoft Office skills including Word & Excel
- Able to interact and communicate with different levels of stakeholders from exec members to SMEs
- Well established, accurate, written, verbal and interpersonal skills.
- Proven ability to drive Change & Improvement.
- A track record of working in a successful team with the ability to work on your own as required
What makes you stand out:
- Previous experience supporting processes.
- Business analytical & project management skills
- Pensions technical knowledge, particularly in defined benefits/final salary schemes.
About Us
Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we’re redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.
Mercer’s more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.
Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.
Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.
Job Types: Full-time, Permanent
Schedule:
- 8 hour shift
Work Location: Remote
Reference ID: R_196756
