Qwik Flowers Sales & Warehouse Assistant Brough, North West England, England
Job description
Company Outline
With head office based just West of Hull at the start of the M62 corridor and operations in Moulton Seas End and Ireland, JZ Flowers is a family business; although we’ve grown to be a large international business with annual revenues of around £150m, the Company still has an entrepreneurial family culture, and we really strive to keep this identity in our rapidly growing business. Like many family businesses we pride ourselves on having strong values and ours are firmly built around our people, we value our relationships with our colleagues, and this is evidenced by the many long-standing employees who have developed their careers with us and contributed greatly to our success. We are investors for the long-term, and, with our partners, the Dutch Flower Group, we’re committed to investing in facilities and talent to ensure we continue to anticipate our customers’ needs. Increasingly, we have realised that investment in intellectual capital is just as important as investing in production facilities, and we are seeking potential leaders who will relish being part of our exciting future. We’re blessed with extremely supportive customers in high growth retail sectors, and we owe it to them to attract uniquely talented people.
Purpose
This role is based at our flower outlet wholesale department, supporting the Flower Outlet management in the day to day management and growth of the Outlet.
Responsibilities and Skills
1. Dealing with customers of the outlet, face to face, by phone or email.
2. Designing and developing bouquets and liaising with suppliers.
3. Growing customer sales; Online web shop, Bouquets from unusable Company stock or other initiatives, Events.
4. Assisting the outlet manager in the day to day running of the outlet.
5. Maximising return value of unusable Company stock items.
6. General administrative duties.
7. Partaking in stock counts and other operational duties.
8. Monitor stock levels and purchases and ensure they stay within budget
9. Deal with complaints from customers to maintain reputation
10. Plan and oversee in-store promotional events or display’s
11. Keep abreast of market trends to determine the need for improvements in the Flower Outlet and Web Shop
12. Promoting and advertising to attract new customers
13. Keeping accurate records of customer accounts
14. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
15. Identify emerging markets and market shifts while being fully aware of new products and competition status
Knowledge
1. Strong communication skills.
2. Good customer service skills.
3. Strong flower knowledge and bouquet making skills.
4. Results Driven/customer focused.
5. Strong Communication, Organisational skills and Negotiation skills
6. Health and Safety awareness
7. PC Skills, Windows packages
Other Considerations: own transport essential, Core working hours 08:30am – 17:00pm Monday to Friday
Job Types: Full-time, Permanent
Salary: £22,000.00-£24,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Ability to commute/relocate:
- BROUGH: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 27/02/2023
Expected start date: 06/03/2023
