
Quality Manager Runcorn Runcorn, England
Job description
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Establish, document, implement, maintain, and continuously improve a Quality Management System (QMS) that is compliant with ISO 13485. The QMS includes but is not limited to the following items:
- Root Cause Analysis
- Corrective and Preventive Action
- Document Control
- Change Management
- Supplier Management
- Acceptance Activities including Incoming Inspection, In process, and Finished Product inspections, Device History Records, Non-Conforming Records, and the Quality Hold process
- Internal Audits
- Act as Quality Management Representative for the UK site, and commercial site activities across the EMEA region.
- Report to top management on the performance of the Quality Management System and any need for improvement.
- Ensure the promotion of awareness of customer requirements throughout the organization.
- Liaise with external parties on matters relating to the Quality Management System including acting as the Management Representative (MR) for audits.
- Establish and monitor performance metrics, champion quality and customer focused initiatives.
- Drive reduction of customer complaints using solid investigation methodologies and root cause analysis expertise. Lead problem solving activities and implementation of permanent solutions.
- Utilize in-house and externally obtained data to drive product improvements and reliability.
- Track and monitor key performance indicators and create summary reports for the site and regional metrics.
- Utilizing key process indicators (KPI’s), promote and initiate continuous improvement activities that drive change within the business that result in cost effectiveness, revenue enablement and support overall Epredia objectives.
- Build cross functional team collaborative culture and coordinate QA improvement activities with product management, software & product development, test and operational support teams.
- Lead and support supplier quality improvement activities for the site. This includes alignment and support of the global supplier quality systems and processes.
- Support sourcing initiatives assisting with vendor management and selection.
- Degree Qualified in a related subject
- Proven experience in a manufacturing environment preferably in medical devices
- Knowledge of CAPA and understanding of risk application preferably within a medical devices environment
- Problem solving and root cause analysis expertise
- Experience with budgets and cost tracking
- Quality Systems Regulations, knowledge of ISO13485
- Displays Role Model Leadership Skills
- Supervisor/Management experience required, developing people and self
- Effective and open communication and attention to detail
- Must demonstrate strong organizational skills
- Strong team player and leader with the ability to work with other functional leaders and build strong relationships
- Working knowledge of international regulation (with respect to instrumentation).
- Ability to handle critical timelines in a multi-task environment
- Proficient in MS applications (Excel, Word, Outlook)
- Must be available for non-frequent travel if required
- At least 3 years working at a Managerial level in Manufacturing, Quality or related discipline
- At least 3 years working within a ISO 13485 Quality Environment at a Senior Engineering or Supervisory level.
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