quality manager Nottingham, England
Job description
Band 6
Job overview
The post holder has a key role in maintaining the Quality Programme and supporting the BMT Programme Clinical Programme Director and respective Collection and Processing Directors who have overall responsibility for the Quality Programme as part of the overall requirements for JACIE accreditation and HTA licence maintenance. The department has an established quality management system and has had JACIE accreditation in place since 2005.
Main duties of the job
The post holder will be responsible for the maintenance of the quality management service for the Bone Marrow Transplant programme at Nottingham City campus, facilitating the achievement of all standards required to comply with our Human Tissue Authority Licence for the human application of stem cells and for accreditation by the Joint Accreditation Committee for Bone Marrow Transplantation within Europe (JACIE).
The post holder will be based at City campus.
Working for our organisation
The haematology team at NUH are looking for a team of highly motivated colleagues to join our integrated forward thinking service in the provision of an NHS-England accredited CAR-T program beginning in 2023. To ensure a high quality service, the Trust has provided funding for multiple new posts in all aspects of CAR-T provision including roles in the medical, nursing, pharmacy, stem cell laboratory and apheresis teams as well as a large capital investment into equipment. This is an exciting opportunity to join a leading centre at the forefront of research and clinical innovation in haemato-oncology which will provide the CAR-T service for the East Midlands.
Detailed job description and main responsibilities
Quality Management
The post holder will be required to assist the Quality Manager in the following:-
- Coordinate and monitor actions required for implementing and maintaining the quality assurance system.
- Coordinate and monitor actions required for implementing and maintaining the quality control system.
- Coordinate and monitor the document control system.
- Maintenance of all Standard Operating Procedures (SOP) within the BMT Programme including the ward, stem cell collection / apheresis unit and the Stem Cell Laboratory
- Facilitate the development of new documents and continuous improvements to enhance the functioning of the BMT Programme.
- Coordinate and monitor the internal audit system and ensuring that the annual audit cycle is completed
- Collating data to help compile and present an annual report relating to Quality Issues to the Transplant Programme Director.
- Be responsible for organising monthly Quality Management Group Meeting, including circulation of agendas and minutes and acting as Chair in the absence of the Quality Manager.
- Identifying and adhering to timescales and deadlines required for accreditation.
- Deputise for the QM as required.
Clinical Governance, Audit and Research
- Participate in Departmental Governance meetings and processes in QM absence.
- Assist in undertaking investigation of incidents, clinical audit and risk assessment.
- Undertake/supervise required reporting of events internally via the Trust Datix system, and to external authorities relevant to the BMT programme e.g. HTA.
- Assist in monitoring corrective actions, providing coordination and support as required.
- Assist in supervising data collection and submission of BMT programme annual follow up data by data managers for national BSBMT Activity and Outcome Report to Specialist Commissioners and manage the data team.
- Support others undertaking audit and research activity in collaboration with Research Audit (R+D) Department.
Education and Development
- To participate in formal and informal education programmes to promote and inform all professionals and service users of the Quality Management Service and JACIE accreditation.
- Assist the QM in liaising with Clinical Educators to ensure the appropriate ongoing education of the nursing staff.
- Assist the QM in work with the Training Programme Director for the Haematology Higher Specialist Training programme to ensure the appropriate ongoing education of the ST grade staff.
- To undertake a minimum of ten (10) hours of educational activities related to cellular therapy, cell collection, cell processing and/or quality management annually.
- To attend relevant national and international conferences and study days, representing the Trust and bringing information back to share with colleagues.
Knowledge and Communication
- Understand the transplant process and interactions required from the perspective of the patient, donor, product and staff involved for both autologous and allogeneic transplants.
- Maintain knowledge of current Regulations, Policies and Standards applicable to the BMT programme, including JACIE standards and HTA Guide to Quality and Safety Assurance for Human Tissues and Cells for Patient Treatment.
- Network and forge links with other Quality Managers from other adult services.
In the absence of the Quality Manager, the post holder shall
- Act as a local, regional and national contact for quality audit and JACIE accreditation for BMT Programme. Attend departmental, divisional and Trust level meetings as the representative for the BMT Programme.
- Ensure effective communication at all times with professional agencies and service users and to maintain SLAs with key agencies.
- Act as the principal contact between the BMT programme and external authorities.
- The post holder shall act as Web Editor for Clinical Haematology pages of NUH intranet with support from ICT services.
Person specification
Training & Qualifications
Essential criteria
- An understanding of the principles of quality management systems
- Educated to degree level or equivalent specialised professional knowledge.
- Evidence of continuing professional development.
Desirable criteria
- • Knowledge of HTA requirements • Knowledge of JACIE standards
- Trained in the use of DATIX system
Experience
Essential criteria
- Working with standards, policies and procedures
Desirable criteria
- Previous experience of audit
- • Experience of line management of staff • Experience of training others
- • Risk Management • Investigation of Incidents
- NHS, Clinical Haematology, BMT
- Experience of leading service development and audit projects.
Communication and relationship skills
Essential criteria
- Good interpersonal and communication skills, with the ability to establish and maintain effective working relationships.
- Able to work across professional teams and organisational boundaries
- Written communication skills
Desirable criteria
- • Ability to deal effectively with a range of queries from differing sources • Evidence of ability to collaborate with others to achieve desired outcomes.
- Presentation skills
Analytical and Judgement skills
Essential criteria
- Good level of IT skills to include word processing, use of spreadsheets and databases
- Identifies and evaluates potentially relevant knowledge and information sources
- Able to problem solve
- Ability to work autonomously and under pressure, meet deadlines and prioritise workloads
Desirable criteria
- Excellent IT skills including intermediate Microsoft Word/ Excel/ Access skills.
- Use of SharePoint as intranet web page editor
- Interpretation of Guidance/Standards
Planning and organisation skills
Essential criteria
- Proven time management and organisational skills
- Ability to work autonomously and under pressure, meet deadlines and prioritise workloads
- Flexible approach to change and problem solving
Physical skills
Essential criteria
- Able to work at computer for long periods.
Commitment to Trust Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
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Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
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Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
