Quality Inspector Aylesford, England
Job description
kff have a fantastic opportunity for a Quality Inspector to join the team on a full-time permanent basis based at our Aylesford office, reporting to the Technical Manager. This is a Monday – Friday role working 8.30am – 5pm.
The role is primarily focused on ensuring that we maintain great quality to our customers which will includes liaising and monitoring customer complaints to ensure that all actions are customer focused. Quality Inspectors are responsible for the quality of fresh product to specification.
kff is a regional food wholesaler with c.270 colleagues based near Maidstone, Kent. We are part of Sysco, the world’s largest foodservice provider with over 65,000 colleagues globally. KFF has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer.
Key responsibilities and accountabilities:
- Document the quality of product delivered and during storage
- Reject product that fails to meet specifications and standards
- Work as part of the Quality/Technical team in ensuring high standards are met with a view to continual improvement
- Check rejected produce are isolated for return
- Ensure that systems and procedures are adhered to
- Respond to daily delivery issues regarding quality.
- Cover other Quality areas where necessary
- Responding to customer complaints and ensuring the monitoring of the suppliers and product causing complaints
- To work in a team-based environment where all managers/employees work together for the good of the business
- Through the department provide ongoing intelligence/data/information that can be used by other departments in order to make more informed decisions
- Ensure that all applicable legislation (H&S, Hygiene, BRC, etc) for a modern food business are in place and adhered to by all and that any violations are reported to your business.
- Specific projects or activities as directed by your line manager.
- Ensure produce and other product categories accepted into the business and stored within the business is deemed 'Fit for Purpose' and is within specification
About you:
The successful candidate will preferably have worked in a food manufacturing environment and have knowledge of QA/QC and have H&S certification, or willing to work to obtain this. This role would suit someone who has excellent written and verbal communication skills in particular report writing and experience working to BRC standards is highly advantageous. The ideal candidate will be self-motivated and have a flexible working approach to enable them to be customer focused and solutions driven. Having a product knowledge of fruit and vegetables is also highly desirable.
What you’ll receive:
A competitive salary- 20 days holiday + bank holidays (Increase with length of service)
- Pension scheme
- Life Assurance
- Discounts on cycle to work scheme, and retail outlets/supermarkets/restaurants and days out through kff staff sales shop.
- Access to kff Health Care policy.
- Staff sales shop.
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Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.
At kff everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at kff and we recognise that kff can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
