Quality Improvement Support Officer OCC607207 Oxford, England
Job description
Job details
Salary range: £24,948 - £26,845 per annum
Work location: County Hall, Oxford
Hours per week: 37 - we are open to discussions about flexible working
Contract type: Permanent
Vetting requirements: This role is subject to a criminal records check
Closing date: Monday 27th March 2023
Interview date: TBC
About us
Do you want a rewarding role where you will make a difference? Are you passionate about improving the lives of people in receipt of Health and Social Care support?
We have an exciting opportunity to work within Quality Improvement forming part of Oxfordshire's Health, Education and Social Care Commissioning arrangements
We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of Support Officers.
About the role
As a Support Officer you will be responsible for working with the Quality Improvement Officers to help improve and enrich the lives of children and vulnerable adults across Oxfordshire.
This will include building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service.
About you
You will be answering telephone calls, analysing data, supporting financial processes, managing a team inbox and preparing reports.
You will be a person who can build excellent working relationships with professionals and members of the public. You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service.
We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.
If you are someone who likes to work in a fast-paced environment with no two days the same this might just be the role for you.
Rewards and benefits
It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology to support agile working. We offer some of the best learning and development opportunities to support your ongoing development.
We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.
Would you like to know more?
Please click here to view the Job Description and Selection Criteria
For an informal discussion about the role, please contact Kelly Garsia, Quality Improvement Manager (SEND), [email protected] 07436 700634.
Application Procedure
To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.
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If you experience any technical difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form.
Our commitment to equality, diversity and inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We have a number of staff network groups which provide peer support and safe spaces for staff.
Our commitment to safeguarding
Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment.
We will ensure that all our recruitment and selection practices reflect these commitments.
Guaranteed interviews
As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
We are open to discussions about flexible working.
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